	Our Services

	We create documents that are simple and effective. We are specialists in plain English writing, compliance systems and solving business information problems.

Operations Manuals and Procedure Writing

Say it on one page, not ten. We know from 20 years practical experience of working with businesses that staff need procedures, forms and records that are simple and easy to use.

Quality Management Systems

It's not just about certification; it's really about your business. How to handle a quality management system? In practical terms it is an Operations Manual that describes your processes and complies with ISO 9001.

Safety Management Systems

Development and implementation of a safety management system which is easy to understand and use and complies with ISO 4801.

Environmental Management Systems

We have developed practical, easy to use environmental management systems for different industries on a level everyone can understand.

Integrated Management Systems

Avoid duplication, say it once. Integration of procedures means that common processes are unified, avoiding duplication. It applies equally to businesses whether or not you seek certification to certain standards.

Procedures, Forms & Technical Writing

Say it on one page, not ten. We know from 20 years practical experience of working with businesses that staff need procedures, documents, forms and records that are simple and easy to use.

Electronic Manuals - SiteMap

An Electronic Manual/SiteMap uses standard MS Office Software. It works like a local intranet or internal website, and allows staff to instantly click, find and use information, procedures and forms used in your business.

Consulting and Certification Processes

Our systems comply with standards without all the usual jargon. Procedures are for workers, not just auditors. Read more about how we can help with certifying your business to industry standards and assist you to prepare internal audit reports.

Staff Handbooks

All the WorkCover steps and approved forms in one handbook. Our Rehabilitation Manuals are in plain english and tailored to your workplace.

System Upgrades

Convert old, formal procedures to simple useful instructions.

Training

Internal Auditing Training Workshop

We offer training workshops at your premises in:

Internal Auditing
Safety Hazard Analysis
Business Risk Management
Business Plan and Strategy Workshop
SiteMap Maintenance.

OUR SERVICES

Our Services